National Association of Workforce Development Professionals (NAWDP) Annual Conference in 2023

We are thrilled to announce that we will be exhibiting at the National Association of Workforce Development Professionals (NAWDP) Annual Conference in 2023. The 39th edition of this conference will be held from May 8-10 in New Orleans, LA, and will be a hybrid event that can be attended in person or virtually through the conference platform.

Join us and workforce development professionals from across the country to explore the latest best practices and strategies for raising the bar on the skill sets of workforce professionals, funding workforce programs, creating new partnerships, and determining our purpose in the communities we serve. The conference will feature a range of learning tracks that cater to attendees at all career levels and cover topics such as showcasing workforce programs and partnerships, promoting diversity, equity, inclusion, and access, engaging and supporting businesses, fiscal and operational strategies, innovative outreach and recruitment strategies, and personal and professional growth.

This conference is a unique opportunity for attendees to enhance their skills, develop new partnerships, and learn about potential solutions to workforce issues in their area. You can register for the event here, and don’t forget to stop by booth #200 to visit us. As one of the largest gatherings of workforce development professionals, this is an event you won’t want to miss!

Transforming Your Nonprofit’s Impact with Exponent Case Management Rapid Deployment

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Are you tired of spending countless hours struggling with paper files and inefficient systems? Do you want to take your nonprofit’s impact to the next level? Look no further than Exponent Case Management Rapid Deployment!

Sign up to access our on-demand webinar and discover how this powerful platform can revolutionize the way you collect client data, track program performance, and report on outcomes. With Exponent Case Management’s industry-leading best practices baked into every fiber of the platform, you’ll gain insight into the most effective methods for achieving your nonprofit’s goals.

Built on the Salesforce platform and with a focus on human services domain expertise, Exponent Case Management is the go-to solution for nonprofits looking to transform their impact. Now with the new Rapid Deployment offering, you can get up and running quickly, with measurable improvements in as little as 6 weeks.

Attend this webinar and live demo to:

  • Gain insight into industry-leading best practices for collecting client data, tracking program performance, and reporting on outcomes.
  • Learn about the benefits of Exponent Case Management Rapid Deployment, including how it can accelerate your nonprofit’s time to impact.
  • Get a detailed overview of the features and functionality of Exponent Case Management, and how it can be customized to meet the specific needs of your nonprofit.
  • Walk away with a better understanding of how Exponent Case Management Rapid Deployment can transform your nonprofit’s impact and how to get started on your journey.

Don’t miss this opportunity to revolutionize the way you track your nonprofit’s impact. Sign up to access the webinar today and unlock rapid time-to-value with Exponent Case Management! It’s time to transform your nonprofit’s impact and take it to the next level.

 

Empowering Student Success: A Fireside Chat on ECM and Mental Health Services with Communities In Schools Dallas

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In today’s world, data is a crucial part of any organization’s success, and nonprofit organizations are no exception. With the help of data management systems and case management systems, nonprofit organizations can gain valuable insights into their programs and operations, which can help them make better decisions and ultimately achieve their mission and goals.

Sign up to watch an engaging and informative Fireside Chat featuring two nonprofit leaders who will share their experiences and insights on innovative approaches to serving pre-K through 12th grade students in public schools. Our panelists include Corinne Weaver, Chief Research, Data, & Analytics Officer at Communities In Schools Dallas (CIS Dallas), and Greg Rideout, ECM Business Development Manager with over 20+ years of nonprofit leadership experience, including oversight of numerous community school programs in New York City.

By watching this fireside chat, attendees can expect to learn about:

  • CIS Dallas’s innovative approach to serving students in 130 public schools spanning 14 school districts
  • How trained Site Coordinators collaborate with school personnel to identify and serve at-risk students
  • CIS Dallas’s clinical program, which provides brief individualized or group therapy services to students on campus
  • The impact of Exponent Case Management on traditional youth development and clinical programs, through its ability to streamline communication and documentation across multiple locations and programs, based on CIS Dallas’s experience with ECM implementation.
  • Insights on the return on investment (ROI) of case management and information systems in the nonprofit sector
  • How nonprofits can use technology to drive social impact, achieve their mission, and goals

This conversation offers attendees a unique opportunity to hear from nonprofit leaders who have successfully leveraged case management and information systems to achieve their mission and goals. The discussion is followed by an interactive Q&A session where attendees will have the opportunity to ask questions and engage with the panelists.

 

Speakers include: 

Corinne Weaver
Corinne serves as the Chief of Research, Data, & Analytics for Communities in Schools of the Dallas Region. Within this role, she oversees data collection, compliance, and reporting and is developing a research and analytics strategy that informs and advances the implementation of the organization’s strategic plan.

Corinne holds both a B.S. and M.A. in Psychology and began her career in mental health counseling within child welfare and public education settings. As her work progressed to include program oversight and continuous improvement, she returned to school to obtain her M.Ed. in Measurement, Evaluation, Statistics, and Assessment from the University of Illinois, Chicago.

In previous roles, Corinne helped build the first Research & Evaluation department at Catholic Charities Fort Worth and grew it into a team that designed, tested, replicated, and shared gold-standard interventions. She most recently served as the Deputy Director at Bachman Lake Together where she oversaw the development and implementation of their strategic plan and integrated the functions of the team with one another.

Greg Rideout
Greg earned his bachelor’s degree in psychology with a minor in elementary education from Colby College and went on to earn a master’s degree in Social Work from Washington University in St. Louis. After two years of direct services in child welfare, Greg launched what has grown into a 25-year career in nonprofit management, including the last 20 years leading youth education and workforce development programming in New York City.

Greg more recently served as Chief Program Officer for both Commonpoint Queens and Seneca Family of Agencies. He is also an Adjunct Professor at Fordham University’s Graduate School of Social Services. Greg is based in New York City, NY.

He has not only been an ECM customer but he is very familiar with the value of our products, and will provide a unique perspective on how to best expand our markets.

 

Confronting the Homelessness Crisis: How HMIS and Case Management Can Help

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As an organization providing homeless services, data management can be a major challenge. Keeping track of both HMIS compliance data and your program’s specific data often requires separate systems, leading to time-consuming dual data entry for busy service providers. However, the ECM HMIS Module changes all that. It enables you to easily manage both HMIS compliance data and day-to-day operational data in one centralized location, freeing up more time for what really matters – your clients.

Sign up to watch this webinar to discover the game-changing benefits of the ECM HMIS Module. This demo and Q&A session will give you a behind-the-scenes look at how the module can help you become HMIS compliant with ease and streamline your data management processes. From HUD Universal Assessment to Service Planning and beyond, the module includes everything you need to send complete and accurate data to your local Continuum of Care (COC) for important HMIS reports such as the Annual Performance Report (APR) and Annual Homeless Assessment Report (AHAR). Don’t miss out on this opportunity to revolutionize the way your organization manages data. Sign up to access the webinar, now! 

From the data entry side, the module includes HMIS assessments as well as processes to support best practices in case management including:

  • Intake
  • HMIS Assessment
  • Arizona Self-Sufficiency Matrix
  • Service Planning
  • Individual and Group Service Entry
  • Housing Unit Management
  • Bed Nights

Speakers Include: 

Kai Harris
Solution Engineer

As a Solution Engineer at Exponent Partners, Kai develops solutions to prospective client’s requirements.

Salesforce certified, a Masters in Nonprofit Administration, and years of executive level experience in both human service nonprofits and the technology space, Kai brings a wealth of lived expertise to Exponent Partners. He believes that people solve problems – technology supports people to do their work in the most effective manner and helps demonstrate their impact. Kai’s work has been featured by Salesforce and at national conferences.

Josie Alleman
Product Manager

Josie is passionate about helping human services organizations use data to  ensure that the work they are doing is truly making a difference in people’s lives. Her excitement about data in social services started when she was a public health Peace Corps Volunteer in Kenya. She helped rural community health workers record their activities to report out to US based funders and used this data to ultimately receive a large grant to support orphan caregivers in their communities.

Since then she has worked as a mental health case manager, a QA program manager and has had several roles in product and professional services at nonprofit software companies. She holds a BA in Psychology and a Masters in Social Work and Public Policy from Ohio State University.

Marthe Rana
Marketing Manager

Marthe has spent the last 5 years working with social enterprises. Prior to that, she spent a decade working in the market research and software industry. She’s a multifaceted marketer skilled in event planning, creative design, project management, client services, social media and integrated marketing.

 

Measuring Workforce Development Program Success

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Discover how the Center for Employment Opportunities uses Exponent Case Management to track, measure and report on outcomes

We talk a lot about driving impact, but how do you actually go from providing services to proving that your clients are having positive outcomes? Measuring how many people you’ve served is all well and good – and should certainly be done – but can you truly measure your impact? Are the lives of your clients better or more manageable? Do they have more opportunities available to them through the training you provided? Are they satisfied with their job? Is your community prospering because of your program’s success?

These questions are quite common for human services organizations to ponder, yet the question of how still remains. We invite you to learn how the Center for Employment Opportunities uses the Workforce Development Module in conjunction with Outcomes Manager to measure employment outcomes. We’ll walk you through a series of reports and dashboards that showcase program success and outcomes.

Sign up to access the webinar and discover:
— Best practices for measuring employment outcomes
— The benefits of ECM’s Outcomes Manager
— Insights on impact from a leading workforce development organization

Closing the Gap: How the Center for Employment Opportunities Correlates Training to Employment Outcomes

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This webinar features guest speaker, Dane Worthington from the Center for Employment Opportunities.

Whether your organization’s entire mission is workforce development, or only one program your organization offers, you often need data to showcase how your program is advancing the workforce and closing the skills gap. The skills gap takes different forms. In some cases, it is a matter of youth struggling to enter the workforce; in others, it is mid-career learners who have lost their jobs because of factory closings or layoffs or are reentering the workforce and who now must adapt. Closing this skills gap is just one of the many pieces of the puzzle that workforce development organizations solve for. So how can you showcase the relationship you’re fostering with your client is leading to better outcomes?

Access this webinar to discover how the Center for Employment Opportunities correlates the training they provide with improved employment outcomes and career advancement. With the use of Exponent Case Management’s Workforce Development Module, and through a continuous partnership with our managed services team, CEO can correlate classes, certifications, placement and retention, and ultimately how they drive radically better employee outcomes.

Sign up to watch this on-demand webinar to discover:
—How ECM’s Workforce Development Module streamlines efficiencies
—Best practices from a leading workforce development organization
—How to correlate training to placement and retention
—How to continuously nurture your platform

Speakers include:

Dane Worthington, Center for Employment Opportunities 
Director, Mobility Foundations

Josie is passionate about helping human services organizations use data to ensure that the work they are doing is truly making a difference in people’s lives. Applying her experience in human services as a case manager and QA manager as well as her many roles at technology companies for nonprofits, she has been instrumental in leveraging her knowledge to enhance ECM.

She holds a BA in Psychology and a Masters in Social Work and Public Policy from Ohio State University. Josie lives in Cleveland, Ohio with her family and cat.

Skye Tyler
Solutions Architect, Exponent Partners 

Skye is passionate about the role that nonprofit organizations play in our society and believes that they should have access to the best technology to better meet their missions. She has been implementing and improving Salesforce instances since 2015 and loves how versatile and extendable the platform is. Skye has a Masters of Science in Education specializing in Training and Performance Improvement and a Bachelors in Theatre. Combining excellent communication skills and analytical thinking, she works with clients to uncover root issues and design elegant and efficient solutions.

As a prior military spouse, Skye is deeply connected to the military community. She volunteers with Salesforce Military (formerly Vetforce) and Merivis to mentor veterans and military spouses seeking careers in Salesforce. When she’s not working, Skye spends her time gardening, camping, and creating art in North Carolina.

Ky VanderHeide
Managed Services Consultant, Exponent Partners

Ky is a creative problem solver with a passion for helping nonprofits tell their story and increase their impact using data. Ze brings 8 years of experience as a database administrator in the nonprofit sector.

Mass Updates Made Easy

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Oh, we hear you! Your organization spends too much time entering or cleaning up data about your participants and not enough time helping to affect change of those participants. Well, never fear—we’re always working to release new features that help you to reduce the amount of time you spend on data entry and validation. With the release of version 20 of Exponent Case Management, we’re adding a new version of our Mass Record Entry feature, which will make it easier than ever for you to mass update your participant data. Mass updates allow you to add or edit multiple records at once without spending hours of time on data entry!

Distribution centers, food banks, after school programs, workforce development training and skills classes—these are just some of the scenarios where Mass Record Entry can be useful. If you’re working in human services for long enough, you know that data involving people is always in flux. With that in mind, we have added the ability to update up to 2000 records with ease. In just a few clicks, you can easily search, filter and view participant data and seamlessly update subsets or all of those records at one time. Mass updates have never been easier.

Let’s face it—if you work with dozens or even hundreds of participants, data entry can be a drag. You might consider hiring a small army just to keep up with all the paperwork! Or, instead, you could just sign up for our webinar to learn how you can streamline your workday with mass updates.

Sign up to access this on-demand webinar!

Speakers: 

Skye Tyler
Solutions Architect 

Skye is passionate about the role that nonprofit organizations play in our society and believes that they should have access to the best technology to better meet their missions. She has been implementing and improving Salesforce instances since 2015 and loves how versatile and extendable the platform is. Skye has a Masters of Science in Education specializing in Training and Performance Improvement and a Bachelors in Theatre. Combining excellent communication skills and analytical thinking, she works with clients to uncover root issues and design elegant and efficient solutions.

As a prior military spouse, Skye is deeply connected to the military community. She volunteers with Salesforce Military (formerly Vetforce) and Merivis to mentor veterans and military spouses seeking careers in Salesforce. When she’s not working, Skye spends her time gardening, camping, and creating art in North Carolina.

Josie Alleman
Product Manager

Josie is passionate about helping human services organizations use data to ensure that the work they are doing is truly making a difference in people’s lives. Applying her experience in human services as a case manager and QA manager as well as her many roles at technology companies for nonprofits, she has been instrumental in leveraging her knowledge to enhance ECM.

She holds a BA in Psychology and a Masters in Social Work and Public Policy from Ohio State University. Josie lives in Cleveland, Ohio with her family and cat.

Marthe Rana
Marketing Manager, Exponent Case Management 

Marthe Rana has spent the last 5 years working with social enterprises. Prior to that, she spent a decade working in the market research and software industry. She’s a multifaceted marketer skilled in event planning, creative design, project management, client services, social media and integrated marketing.

When she’s not doing the marketing thing, you can find her coast side with her French Bulldog, Aurora.

On-Demand Three Cheers for Admins — Important Admin Features in Exponent Case Management

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Get under the hood with a close look at the powerful admin functionality in Exponent Case Management! Access this on-demand webinar featuring Kat Evers, Exponent Partners consultant, for a practical dive into what admins need to see in ECM. 

This focused webinar will look at how admin users of Exponent Case Management can customize the client intake process. Our presenter Kat will also dive into the basics of configuration for Exponent Case Management forms.

As a managed package built on the Salesforce platform, Exponent Case Management comes with core application components including objects, fields, and automation functions. A major benefit that comes with the managed package is that Exponent Case Management gets updated automatically three times a year so users always benefit from new and improved functionality. A dedicated team of Exponent Partners developers are continually working to improve the ECM product by sourcing feedback and designing solutions that meet the evolving needs of ECM customers. In addition to the managed package benefits, ECM is designed to allow admins to be able to declaratively configure and customize intake forms.

Access this on-demand webinar for a look at how Exponent Case Management offers flexible customization potential and is a dream for admins. 

National Case Management Week is October 9-15, 2022

Guess what? National Case Management Week is October 9-15, 2022. It’s a time to celebrate YOU, the field of case management and social work, and the progress that we’ve made collectively. For years, but particularly over the past couple of years, case managers across all settings have been challenged to step up in unimaginable ways. While we celebrate case managers all year long, we’re excited to have a designated week to show our appreciation!

Some heroes don’t wear capes—and that’s especially true of case managers, who are on the front lines of creating change and making a difference. The theme for #CMWeek2022 is Setting the Standard for Patient-Centered Care because, well—that’s what case managers do. We want the world to celebrate it!

CM Week 2022 is the ideal time to recognize the tireless work of social workers and their commitment to upholding standards, as well as educate payers, providers, regulators, and consumers about the tremendous value case managers bring to the successful delivery of social work and health care. It is our hope that the celebration of Case Management Week will help expand awareness of the value of case management by getting everyone involved in this event. So how can you get involved? 

Here is how you can help celebrate:

  • Advocate for a local proclamation of National Case Management week with your mayor, county executive, or governor. Look to this Facebook group to check out some examples and gather inspiration — National Case Management Week
  • Share CM Week posts on social media and promote awareness locally. Tag or post to this Facebook group — National Society of Case Management. 
  • Write letters or emails to your local news outlets to let them know about CM Week
  • Share your personal story for impact on social media. 

As an individual:

  • Tell 10 other professionals you are a case manager and why your work is important,better yet write about it! 
  • Offer to speak about case management and why it is important at a local community event.

As an employer:

  • Show your appreciation and host an event for your case managers.
  • Highlight your case managers and their work in a company mewsletter to raise awareness.
  • Share internally about Case Management Week at your company and promote a new activity each day.
  • Encourage local businesses to participate and celebrate with you.

As a social worker or health care provider:

  • Recognize case managers as members of the care team and educate them on communicating effectively with you.
  • Show your appreciation for what they do for your constituents.

As a community member:

  • Promote case managers by sponsoring fairs, conduct preventive health screenings or provide wrap around services in underserved areas, or organize other services in your community.
  • Host a celebration or reception to recognize a case manager in your community.
  • Host webinars and workshops for human services professionals in your community.
  • Feature case managers and their work in your public forums and communication outlets.

On-Demand: Just in Time — Tracking Time and Attendance with Exponent Case Management and FormAssembly

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Time and attendance management is critical for workforce development programs. It enables organizations to toss out those manual timesheets and ensure that every minute is tracked automatically, establishes a transparent work environment, cultivates time management and improves compliance by eliminating the chance of human error. It can also ensure that employees or laborers are paid on time and without error, which is key to fostering satisfaction. 

Center for Employment Opportunities (CEO) has a transitional jobs program that supports over 650 workers, across 30 sites, to get same-day pay while gaining skills and work history. After launching a project to replace their payroll processor, unexpected delays put them at risk of not being able to process payments to their workers. Access this on-demand webinar to see how they used Exponent Case Management and FormAssembly to fill the gap between transitioning to a new payroll process without interrupting service. 

Sign up to access this on-demand webinar to learn: 

  • The benefits of tracking time and attendance digitally 
  • How to support employment outcomes at every stage
  • How to leverage ECM’s Workforce Development Module and FormAssembly to track time and attendance 
  • Ways to improve efficiency and compliance

On-Demand: Case Management Automation

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Human service organizations find themselves facing a rapidly changing landscape. Innovative technology has made it possible for organizations to improve outcomes, deliver impactful experiences, and support their staff in more efficient ways. Those stuck with paper files, point solutions, and custom databases often find that they have data silos, costly maintenance, a lack of efficiency, and ultimately ineffectiveness as a result. Without a consolidated case management system, caseworkers have to rely on manual, outdated, and inefficient tools to manage caseloads, drive action, and resolve issues. We invite you to discover a better way with case management process automation. Fill out the form to access this on-demand recording!

Imagine if you could work within a single client, program, and impact management platform so robust that it could automate the case management process and ensure compliance with standards. Well, that game-changing tool is here. It’s time to take the guesswork out of case management with Program Navigation.

Exponent Case Management’s Program Navigation is a game changer for nonprofits and human services organizations. It’s a sophisticated digital workflow that guides agency staff through a program’s model of care and fosters program fidelity.“Fidelity is the extent to which an intervention is delivered as intended” or follows a program model, according to research from U.S. National Institutes of Health’s National Library of Medicine. It’s a structure that aims to preserve the components of evidence-based practices that directly impact the success of desired outcomes. In short, program fidelity helps human services organizations reproduce results and understand the elements within a program that leads to radically better outcomes.

Program Navigation not only provides guidance for staff in their day-to-day tasks but also tracks their progress against established milestones—allowing you to see exactly how they’re doing and ensure that no client falls through the cracks. Let’s just say an easier, more effective day is waiting for you. Interested in learning more?

Access this on-demand this webinar to learn how to:

  • Automate case management and streamline efficiencies
  • Foster program fidelity and adhere to your model of care
  • Drive better outcomes for the people you serve
  • Ensure consistency of care throughout your programs

Speakers include:

Josie Alleman
Product Manager

Josie is passionate about helping human services organizations use data to ensure that the work they are doing is truly making a difference in people’s lives. Applying her experience in human services as a case manager and QA manager as well as her many roles at technology companies for nonprofits, she has been instrumental in leveraging her knowledge to enhance ECM.

She holds a BA in Psychology and a Masters in Social Work and Public Policy from Ohio State University. Josie lives in Cleveland, Ohio with her family and cat.

Mira Greene
Solution Engineer, Exponent Partners

Mira spent over a decade working in nonprofit management for both arts and human services organizations before joining the Exponent Partners team. Her first-hand experience as a lone Salesforce Admin juggling many other responsibilities allows her to work with customers to quickly understand their unique business processes and data needs, with an emphasis on reducing administrative work through process automation and using dashboards and reporting to help program staff take ownership of data.

When not at work trying to keep her cat from walking across her keyboard, Mira enjoys baking, reading, reading about baking, and aggressively hugging her training partners in Brazilian jiu jitsu.

Marthe Rana
Marketing Manager, Exponent Case Management 

Marthe Rana has spent the last 5 years working with social enterprises. Prior to that, she spent a decade working in the market research and software industry. She’s a multifaceted marketer skilled in event planning, creative design, project management, client services, social media and integrated marketing.

When she’s not doing the marketing thing, you can find her coast side with her French Bulldog, Aurora.