On Demand: Using SMS to Improve Outcomes in Human Services

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Learn how to “hack” your impact so it grows exponentially faster. This on-demand webinar will showcase how human service agencies can utilize modern technology to improve communications and drive a lot more impact for the communities they serve.

Discover how California Human Development (CHD) leverages the inherent value of case management technology to foster relationships with underserved members of the community and is able to respond rapidly when disaster strikes through their implementation of technologies like SMS. We’ll walk you through how CHD managed to distribute $5 million of critical state aid to undocumented residents in 5 weeks and was subsequently able to secure funding for a COVID education program to serve those most in need. 

Attend this webinar to learn how: 

  • A modern case management platform can simplify your systems while increasing operational efficiency 
  • Leveraging SMS text messaging helps engage vulnerable populations and improve communication 
  • Capture the information you need at every stage to understand and report on program impact 
  • Innovative technology can help foster connection and improve outcomes for the communities you serve

Featuring guest speaker, Isaiah Antoine, the Community Impact Director at California Human Development. Isaiah joins us to share how using adaptive technologies like Exponent Case Management and Mogli enables CHD to nurture community connections, which ultimately improves their ability to serve their clients.

About the Speakers: 

Isaiah Antoine  

Community Impact Director, California Human Development

Isaiah Antoine is an Outreach Professional that is committed to promoting equity in the various spaces of social justice work. He has worked in Events, Marketing, and Outreach in the non-profit and for-profit space for 6+ years. He currently serves as the Community Impact Director for California Human Development, a non-profit based out of Northern California with the mission to “creates paths and opportunities for people in need to rise above barriers in their pursuit of better lives.

Mira Greene

Solution Engineer, Exponent Partners 

Mira spent over a decade working in nonprofit management for both arts and human services organizations before joining the Exponent Partners team. Her first-hand experience as a lone Salesforce Admin juggling many other responsibilities allows her to work with customers to quickly understand their unique business processes and data needs, with an emphasis on reducing administrative work through process automation and using dashboards and reporting to help program staff take ownership of data.

Rob Blatchley

Chief Revenue Officer, Mogli Technologies 

Since 2017, Rob has driven Mogli’s strategic growth and expansion serving as Vice President of Product Management, Chief Operating Officer, and currently Mogli’s Chief Revenue Officer. With extensive expertise in leading and scaling agile teams in the Salesforce ecosystem, Rob is focused on consistently and constantly learning from existing and future clients to innovate new solutions, partnerships and relationships.